Delete your PlayBound account

Delete your account in the app

• Open PlayBound and sign in.
• Go to the Profile tab.
• Tap "Delete my account".
• Choose whether to also delete your reviews, photos and events, then confirm.

Your account is deleted straight away.

Don't have the app any more?

Email support@playboundapp.com from the email address you use for your PlayBound account, with the subject "Delete my account". Tell us if you also want your reviews, photos and events deleted. We may need to confirm it is really you before we act, and we will delete your account within 30 days of your request and let you know when it is done.

Delete some of your data

You can delete things you posted, or details in your profile, and keep your account:

• A review: open the spot, then tap the bin icon on your review ("Delete my review"). Its photos are deleted with it. To remove just one photo, edit the review and remove the photo.
• An event you added: open it and tap the bin icon. A spot you added: open it and tap "Delete Spot".
• Your display name and your children's age ranges: go to Profile and clear or change them. To hide your name on reviews, switch off "Show my name on reviews".
• Saved spots and events: tap the bookmark icon again to unsave them.
• A kid-friendly vote: open the spot and tap your 👍 or 👎 again to take it back.
• Analytics: go to Profile, then Privacy & Legal, and switch off "Share usage analytics". Nothing more is collected from then on.

What you delete in the app is removed straight away. For anything you can't delete yourself, such as analytics already collected or a photo you added to someone else's event, email support@playboundapp.com from the email address you use for PlayBound and say what you'd like deleted. We will do it within 30 days and let you know.

What gets deleted

• Your login, email address and profile (display name and your children's age ranges).
• Your saved spots and events, your kid-friendly votes (👍 / 👎), your suggestions, and your record of accepting our Terms.
• If you choose: your reviews, event reviews, events you added and the photos you uploaded.

What we keep, and for how long

• Reviews, photos, spots and events you posted, if you do not choose to delete them: kept without your name, because other parents rely on them. You can delete them yourself before deleting your account.
• Moderation records: our admin activity log may keep limited account details (such as the email address of an account an admin removed) for safety and accountability, for 12 months.
• Analytics, server logs and backups: Analytics (PostHog): up to 1 year. Server logs (Supabase): up to 7 days. Backups: our database is backed up automatically once a day, and each backup is kept for 7 days, so data you delete may remain in a backup for up to 7 days before it is overwritten.

For the full details, see our Privacy Policy at https://link.playboundapp.com/privacy.